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Customer relationship management is a practice that helps companies reduce costs and increase profitability by adjusting and optimizing the service process. The optimization of the process is a very tedious task, and the manual management of the database, the analysis of it, becomes very difficult; The CRM software plays an important role here, automating the entire administration, monitoring, analysis process and then helping to make the necessary changes. Many companies today customize their software for the specific needs of the…

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When it is desirable to break the habit, it is necessary to take into account several practical points. There must be a decision about which new pattern to replace the old one. A new habit should be repeated often. The ancient practice should be neglected as much as possible. A strong set of motives must be aligned on the side of the new habit. There should be some exceptions, if any, to the further course of action. And finally, reform…

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